Privacy Policy
Last updated: September 24, 2026
Link Wholesale 2025 Limited, trading as Stow Lockets, operates this store and website, including all related information, content, features, tools, products and services, to provide you with a curated shopping experience (the “Services”). Stow Lockets is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls in relation to the collection, processing and disclosure of your personal information.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described below.
Personal Information We Collect or Process
When we use the term “personal information”, we mean information that identifies you or can reasonably be linked to you or another person. Personal information does not include information that has been collected anonymously or de-identified so that it cannot identify or reasonably be linked to you.
Depending on how you interact with the Services, where you live and as permitted or required by applicable law, we may collect or process the following categories of personal information:
Contact details, including your name, billing address, shipping address, phone number and email address.
Financial information, including payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
Account information, including your username, password, security questions, preferences and settings.
Transaction information, including the items you view, place in your cart or purchase, return, exchange or cancel, and details of your previous transactions.
Communications with us, including information you provide when contacting us or sending a customer support enquiry.
Device information, including information about your device, browser or network connection, your IP address and other unique identifiers.
Usage information, including information about how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
Directly from you, including when you create an account, visit or use the Services, communicate with us or otherwise provide us with your personal information.
Automatically through the Services, including from your device when you visit our website or use our products or services, and through cookies and similar technologies.
From our service providers, including when we engage them to provide technology or services and they collect or process your personal information on our behalf.
From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:
Providing, tailoring and improving the Services. We use your personal information to provide the Services, perform our contract with you, process payments, fulfil orders, remember your preferences and items you may be interested in, send notifications relating to your account, process purchases, returns, exchanges or other transactions, create and manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews where available, and create a more personalised shopping experience. This may include using your personal information to tailor and improve the Services.
Marketing and advertising. We may use your personal information for marketing and promotional purposes, including sending marketing, advertising and promotional communications by email, text message or post, and showing you online advertising for products or services on the Services or other websites. This may be based on products you have previously purchased or placed in your cart, and your other activity on the Services.
Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate or respond to possible fraudulent, illegal, unsafe or malicious activity, protect public safety and secure our Services. If you register an account, you are responsible for keeping your account details secure. We recommend that you do not share your username, password or other access details with anyone.
Communicating with you. We use your personal information to provide customer support, respond to you, provide effective services and maintain our business relationship with you.
Legal reasons. We may use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government agencies, participate in civil discovery, potential or actual litigation or other legal proceedings, and enforce or investigate possible violations of our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes and subject to this Privacy Policy. These circumstances may include:
With Shopify, vendors and other third parties that perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping.
With business and marketing partners that provide marketing services or advertise to you. For example, we use Shopify to support personalised advertising with third-party services based on your online activity across different merchants and websites. Our business and marketing partners use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to opt out of your information being used for targeted advertising. You can exercise this right through our Manage your privacy choices page.
When you direct or request us to disclose information, or otherwise consent to us sharing information with a third party, such as when we need to ship products to you or when you use social media features or login integrations.
With our affiliates or within our corporate group.
In connection with a business transaction, such as a merger, acquisition or insolvency process.
To comply with applicable legal obligations, respond to subpoenas, search warrants or similar requests, enforce our terms or policies, and protect or defend the Services, our rights or the rights of our customers and others.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information relating to your access to and use of the Services to provide and improve the Services.
Information you submit through the Services is transmitted to and shared with Shopify and other third parties that may be located in countries other than the country in which you live.
To help protect, grow and improve our business, we may use Shopify features that incorporate information obtained from your interactions with our store, other merchants and Shopify. To provide these features, Shopify may use personal information collected through your interactions with our store, other merchants and Shopify.
In these circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights concerning Shopify’s use of your information for these purposes.
To learn more about how Shopify uses your personal information and the rights you may have, please read the Shopify Consumer Privacy Policy. Depending on where you live, you may also exercise certain rights through the Shopify Privacy Portal.
Third-Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties. If you follow a link to a website that is not affiliated with or controlled by us, you should review its privacy and security policies and other terms and conditions.
We do not guarantee and are not responsible for the privacy or security of third-party websites, including the accuracy, completeness or reliability of information found on those websites.
Information you provide in public or semi-public places, including information shared through third-party social networking platforms, may be visible to other users of the Services or those platforms. Our inclusion of a link does not, by itself, imply endorsement of the content, owner or operator of that website or platform.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.
If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the details below to request that it be deleted.
As of the date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms are defined under applicable law, the personal information of anyone under 16 years of age.
Security and Retention of Your Information
No security measures are perfect or impenetrable, and we cannot guarantee complete security. Information you send to us may not be secure while in transit, so we recommend that you do not use unsecured channels to communicate sensitive or confidential information.
How long we retain your personal information depends on factors such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights relating to your personal information. These rights are not absolute, may apply only in certain circumstances and may be declined where permitted by law.
Right to access or know. You may have the right to request access to personal information we hold about you.
Right to delete. You may have the right to request that we delete personal information we hold about you.
Right to correct. You may have the right to request that we correct inaccurate personal information we hold about you.
Right to portability. In certain circumstances, you may have the right to receive a copy of the personal information we hold about you or request that we transfer it to a third party.
Right to opt out of sale, sharing or targeted advertising. Depending on where you live, you may have the right to opt out of the sale or sharing of your personal information, or the processing of your information for targeted advertising as defined under applicable privacy laws. You can exercise this right through our Manage your privacy choices page.
If you visit our website with a Global Privacy Control preference signal enabled, we will treat this as an opt-out request for the device and browser you use where required by applicable law. If Shopify can associate the device sending the signal with a Shopify account, the request may also be applied to that account. You can learn more at Global Privacy Control. Other than Global Privacy Control, we do not recognise other “Do Not Track” signals that may be sent by your browser or device.
Managing communication preferences. We may send promotional emails to you. You can opt out at any time by using the unsubscribe option included in those emails. If you unsubscribe, we may still send non-promotional communications relating to your account or orders.
Additional rights for UK and European Economic Area residents
If you live in the United Kingdom or European Economic Area, and subject to the exceptions and limitations provided by applicable law, you may have the following additional rights:
Objection to processing and restriction of processing. You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.
Withdrawal of consent. Where we rely on consent to process your personal information, you have the right to withdraw that consent. Withdrawing consent does not affect the lawfulness of processing undertaken before your consent was withdrawn.
You may exercise these rights where indicated within the Services or by contacting us using the details below. To learn more about how Shopify uses your personal information and rights relating to information processed by Shopify, visit the Shopify Privacy Portal.
We will not discriminate against you for exercising your privacy rights. We may need to verify your identity before processing a request, as permitted or required by applicable law.
Where permitted by applicable law, you may appoint an authorised agent to make a request on your behalf. Before accepting a request from an agent, we may require evidence that you have authorised them to act on your behalf and may also need to verify your identity directly with you.
We will respond to your request within the timeframe required under applicable law.
Complaints
If you have a complaint about how we collect, use or disclose your personal information, please contact us using the details below.
Depending on where you live, you may also have the right to lodge a complaint with your local privacy or data protection authority. New Zealand customers can contact the Office of the Privacy Commissioner. European Economic Area customers can find their relevant data protection authority through the European Data Protection Board.
International Transfers
We may transfer, store and process your personal information outside the country in which you live.
When personal information is disclosed outside New Zealand, we take steps required under applicable law to ensure it is adequately protected.
If we transfer your personal information outside the European Economic Area or United Kingdom, we will rely on recognised transfer mechanisms such as the European Commission’s Standard Contractual Clauses, equivalent contracts issued by the relevant UK authority, or another lawful transfer mechanism. This does not apply where the receiving country has been recognised as providing an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal or regulatory reasons.
We will publish the revised Privacy Policy on this website, update the “Last updated” date and provide any additional notice required by applicable law.
Contact
If you have questions about our privacy practices or this Privacy Policy, or would like to exercise any rights available to you, please contact us:
Link Wholesale 2025 Limited, trading as Stow Lockets
PO Box 15023
Cameron Road
Tauranga 3144
New Zealand
Email: info@stowlockets.com
For the purposes of applicable privacy and data protection laws, Link Wholesale 2025 Limited is the data controller of your personal information.